Analyse de qualité d’un MOOC : le point de vue des étudiants

Abstract

New York Times headlines in 2012 was the «year of the MOOC», putting the spotlight on a new trend, but since then, research stance on this phenomenon is more critical. Hence, the pursuit of quality may be as important in MOOCs in distance education? This research aims to examine the experience of 631 learners in two MOOC of HEC Montreal, based on their perceptions, by applying a qualitative inductive approach without any theoretical a priori, from three open questions. Results highlight criteria that are very close to some of the ones used in distance education quality frameworks, but that are operationalized differently: a special attention to content relations between theory and practice, accessibility of contents, teachers’ performances and clarity of tests and quizzes.